Cancellation & Refund Policy
Last updated: 2025-09-21
This policy explains how subscription cancellations and refunds are handled for AI Studio App.
1. Free Plan
The free plan is provided "as is" with 3 complimentary images. No payment, no refunds.
2. Paid Subscriptions (Pro / Premium)
- Subscriptions renew automatically each billing cycle (monthly).
- You may cancel any time; access remains until the current period ends.
- Cancellation prevents the next charge; it does not retroactively refund the current cycle.
3. Refund Eligibility
- Accidental duplicate charge: Eligible upon verification.
- Technical failure preventing any generation during cycle: Case-by-case review.
- Change of mind / unused credits: Not refundable.
4. How to Request a Refund
- Email aigirlagent@gmail.com with your account email and Razorpay payment ID.
- Explain the issue succinctly (attach screenshots if relevant).
- We respond within 5–7 business days.
5. Chargebacks
Please contact us first; initiating an unwarranted chargeback may lead to account suspension.
6. Modifications
We may refine this policy over time. Updated versions supersede prior statements.
7. Contact
Billing Support: aigirlagent@gmail.com